- General Dentistry
- Cosmetic Dentistry
- Dental Implants
We have been assessed by the CQC on all governance areas with our report published online -
And we have recently been awarded the BDA Good Practice award
Unfortunately, mistakes can happen, or treatments don’t go as successfully as they may have been planned. If you don’t feel that you are happy with a service you have received and wish to make a complaint you have every right to do so.
We take complaints very seriously and have a robust policy and handling procedure in place should one arise.
Our Complaints Policy can be found here.
Our complaints compliance handler is Dr Shilan Shah and Dr Shail Patel.
To make a complaint or provide feedback on how your experience could be improved please contact us in any of the following ways:
We will always send you a receipt of the email within 3 working days to acknowledge we are dealing with your concern. We aim to provide an answer to your problem within 10 working days.
If, for any reason, you are not satisfied with the outcome or the procedure, you may refer to: